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Trent Howell
3 min read
Engaging AI in Enterprise Service Management and Beyond
Artificial Intelligence is crucial for developing effective Enterprise Service Management, when organisations incorporate AI into their...


Trent Howell
5 min read
ITSM, ITOM, and ITAM: Enhancing IT Management through Automation
Three key frameworks have emerged to address the growing needs of businesses' IT environments. These disciplines are IT Service...


Dave Green
4 min read
Case Study: Integrating across platforms with webhooks
The client for this automation example is a state government agency responsible for providing legal advice and representation to...


David McKinney
6 min read
Automating Alemba Service Manager using vRealize Orchestrator
If you're a VMware customer you already have VMware Realize Orchestrator. VRO is a powerful, low code platform that can run orchestration...


David McKinney
6 min read
6 reasons why you ought to automate
At Lida Solutions, we’re all about automation. We love it. We live it. We think it’s one of the best things medium-to-large enterprises...
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