Automating business processes using the ITSM framework can save time, reduce costs, and improve efficiency. From handling customer...

Artificial Intelligence is crucial for developing effective Enterprise Service Management, when organisations incorporate AI into their...

Three key frameworks have emerged to address the growing needs of businesses' IT environments. These disciplines are IT Service...

Learn how Lida took one client from a heavily manual new starter process to an all-in-one automated service, provisioning access in minutes

There's a lot of buzz about automation these days, and most organisations are starting to recognise the benefits and getting on board. At...

If you're a VMware customer you already have VMware Realize Orchestrator. VRO is a powerful, low code platform that can run orchestration...

At Lida Solutions, we’re all about automation. We love it. We live it. We think it’s one of the best things medium-to-large enterprises...

So you’ve had a dig around in the world of automation and like what you see? You’re not alone – automation is consistently one of the...