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Fixed-Price ITSM Health Check

Identify gaps & mature your service desk faster

  • Onsite workshop with your team

  • Process & toolset analysis (ServiceNow, Jira, Alemba, Freshservice, etc.)

  • Full report & 12-18 month roadmap

  • Only A$9000 ex GST*

*Price is ex-GST. and in AUD. Also available to New Zealand customers for $9900 NZD.

Onsite visits are included in the fixed price for locations within Australia only.

Additional travel costs or fully remote options apply for locations outside Australia.

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What's Included

A concise, actionable report engineered to drive rapid improvement.

On-site or virtual workshop – stakeholder interviews

Process assessment – review how ITSM services are delivered

Toolset analysis – deep dive into configuration and data

Comprehensive report – priority actions & 12-18 month roadmap

"Our work with Lida automated over 25,000 hours of human work, reaching a rate of 1000 hours per month by the end of the program, yielding millions in cost savings"

Simon, AU

Ready to transform your service desk?

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CONTACT US

Lida Solutions

Thank You!

(+61) 1300 166 589

8:00AM - 6:00PM AEST

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