INTEGRATE

More and more today we expect different tools and technologies to connect with each other quickly and seamlessly. We want to be able to send requests logged in Alemba Service Manager off to a development team to action and manage in Azure DevOps or Jira, without a fuss. We want to make sure that the employee data our Service Desk has is consistent with what is being maintained in SAP. We want to ensure that the list of servers in our Configuration Management Database is complete, so that we can easily log incidents against the right box. 

​

At Lida Solutions, we have extensive experience with integrating Alemba Service Manager with all kinds of different tools and technologies. Sometimes our integrations are small, like pulling a list of approvers for a report down from Power BI in real time so we can make sure the right people are actioning the approval. Sometimes they're much bigger, like integrating two enterprise-level Service Management systems. Either way, we have a proven approach which allows us to design and build integrations between just about anything you might want, using the integration technology that best fits your needs. Below are just a handful of examples of what we can do, but we have many more. Reach out to us to see if we can build the connection you're looking for.